Tchibo GmbH
Überseering 18
22297 Hamburg

Commercial register: Hamburg Local Court

HRB 43618

VAT ID No.: DE 811164447

You can reach us via the consumer telephone: 0800 - 300 01 11 (free of charge, Mon.-Sun. 07:00-22:00).


Werner Weber (Chairman), Hamid Dastmalchian, Dr Andreas von der Heydt, Dr Jens Köppen

Chairman of the Supervisory Board:

Michael Herz

Consumer dispute resolution

The EU Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to resolve disputes in connection with their online order initially without the involvement of a court. The dispute resolution platform can be accessed via the external link

In this context, we are obliged to refer you to our e-mail address

We always endeavour to settle any disagreements arising from our contract amicably. Furthermore, we have decided not to take part in arbitration proceedings. We are also not obliged to do so.


All rights reserved. The content and structure of the Gala by Eduscho website are protected by copyright and other protective laws. Unless otherwise indicated, all trademarks on the Gala by Eduscho website are protected by trademark law. This applies in particular to trademarks, company logos and emblems of Gala by Eduscho. Changing the content of these pages is not permitted.

Exclusion of warranty

Although Tchibo always endeavours to keep the Gala by Eduscho website free from viruses, Tchibo does not guarantee that it is virus-free. The user is therefore advised to take appropriate security precautions and use a virus scanner before downloading software, documentation and information. Similarly, the user must use all security devices and virus scanners to ensure that no viruses are transmitted to the Gala by Eduscho website.

Exclusion of liability

This website contains hyperlinks to websites of other providers. Tchibo GmbH accepts no guarantee or liability for any illegal content or other legal infringements on the websites of other providers.

Location information

All offers are available from our retail partners. For location information, please call 040 / 55 55 55 12